Shipping policy

Delivery
Shipping methods vary depending on the vehicle, its parts, and accessories. Additionally, delivery times differ by country and shipping carrier.
Parts and Accessories
We process shipments using international air freight. The shipping carrier varies based on the country and the size/weight of the goods. Typically, either Japan Post, FedEx, or DHL handles delivery. If you prefer a specific carrier due to your location or personal circumstances, please contact us via the inquiry form before placing your order.

EMS Delivery Time
EMS stands for International Express Mail Service. Delivery times vary by country. For example, shipments to the United States often arrive at customers' homes within about 3 days from the shipping date.
EMS Tracking Number
We provide a tracking number. You can check the status by entering the tracking number at the URL below.
https://trackings.post.japanpost.jp/services/srv/search/input
 
FedEx
We will arrange shipping through FedEx Japan.
Days from Purchase to Shipment
Shipment is typically completed within 3 to 7 days from the purchase date.
Days until Arrival
This varies by country. For example, shipments to the United States are usually delivered within 1 to 5 days.
FedEx International Priority: Typically takes 1-2 business days for delivery to various destinations worldwide.
FedEx International Economy: Typically takes 2-5 business days for delivery to major regions.
FedEx International Priority Freight: Typically takes 1-3 business days for delivery to various destinations worldwide.
Tracking Number
We provide a tracking number. You can check the status by entering the tracking number at the URL below.
https://www.fedex.com/ja-jp/tracking.html
 
DHL
We will arrange shipping via DHL Japan.
Days from purchase to shipment.
Shipment is typically completed within 3 to 7 days from the purchase date.
Days until arrival.
This varies by country. For example, delivery to the United States typically takes 2 to 4 days. Services like DHL Express Worldwide, DHL Express 12:00, and DHL Express 9:00 (10:30 for domestic US) typically deliver within 1-3 business days.
Tracking Number
We provide a tracking number. You can check the status by entering the tracking number at the URL below.
https://www.dhl.com/jp-ja/home/tracking.html

Japan Post
*Please note that Japan Post shipping to the United States is currently suspended.
This shipping company is not a private courier service but Japan's official postal service. Therefore, packages departing from Japan will likely be shipped from your local post office.
Japan Post ships items as either “Small Packets” or “EMS (Express Mail Service)” depending on the size of the goods.
Days from Purchase to Shipment
Shipments are typically completed within 3 to 7 days after purchase.
Delivery Time for Parcels
This varies by country. For example, shipments to the United States are often reported to arrive within approximately 2 weeks after dispatch.
Parcel Tracking Number
We ship via registered mail and will provide you with a tracking number. You can check the delivery status by entering the tracking number at the following URL:
https://trackings.post.japanpost.jp/services/srv/search/input

 
About Vehicles
For vehicles, shipping is exclusively by sea freight.
Days from purchase to shipment.
We place the order with the shipping company immediately after your purchase, but the time until shipment varies depending on the shipping company's schedule.

Tracking Number
All vehicles are assigned a sea freight tracking number. You can check the status by entering the tracking number at the URL below.
 https://www.marinetraffic.com
Search Method
Enter “Automotive Carrier” into the MarineTraffic search.
Select from the displayed options.
Click the appropriate choice.
The “Latest Position” will appear on the right. Click the light blue box below it (“Show on Live Map”) again.